About Coughlin & Associates Ltd.

Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator. Our services include:

• group benefits consulting and plan marketing
• plan administration and correspondence
• claims adjudication and payment

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions and public service organizations.

Do you value Service Beyond Expectations^™?

Today, we are offering highly organized and motivated individuals with a passion for exceptional service the opportunity to fill the following full-time position in our Ottawa office. If you have experience relating to some of the following fields: accounting, benefits, claims adjudication, customer service, group administration, human resources, payroll, business analysis, consulting, finance, banking, bookkeeping, accounts payable, or accounts receivable, we want to hear from you.

IF...

• you are a dynamic team player with problem-solving skills and lots of initiative; and
• you want a dynamic career in a positive work environment; to gain experience and be a professional in a respected and growing industry, then
• please feel free to apply for the following available positions

* Most positions based in Ottawa require verbal and written fluency in both official languages.

CLIENT ACCOUNT ASSISTANT, bilingual (Ott)

PENSION ADMINISTRATOR, bilingual (Ott)

Client Account Assistant, bilingual

Job Summary

The Client Account Assistant provides assistance in the administration of Single- and Multi- Employer Plans and do so in such a way as to enable the smooth operation and administration of the plans.  Some duties include data entry, filing, verifying reports, preparing correspondence, transferring funds to generic accounts, preparing cheques, validating funds for the transfer of claims paid and providing administrative support. 

Qualifications 

The Client Account Assistant requires a secondary school diploma. Post-secondary courses in a related field will be considered an asset. At least 1 year of related work experience in an office environment is expected.

 The Client Account Assistant must possess:

• Sound knowledge of Microsoft Office and standard office administration procedures.
• Excellent grammatical, spelling, and communication skills in both official languages.
• Superior data entry skills, as well as strong mathematical and reconciliation skills.
• The demonstrated ability to learn and master new software and technology.
• The ability to maintain good public relations, both within and outside the organization.
• Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively.
• The ability to adhere to existing company policies and procedures.
• The ability to use tact and discretion to maintain information in the strictest of confidence.

The ideal candidate would also possess:

• Experience in the benefits and/or insurance industry.
• A good understanding of the administration of group benefits and/or life insurance benefits and related terminology.

The Client Account Assistant is responsible to work extended hours as requested or as required to meet the job demands, and must agree to do other duties as assigned by the manager.

How do I apply?

Interested applicants should forward a resume and covering letter stating their salary expectations to hr@coughlin.ca attn: Human Resources Generalist.

Coughlin & Associates Ltd. is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout our selection process. We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Coughlin & Associates Ltd.
466 Tremblay Road
Ottawa, ON   K1G 3R1
Fax: 613-369-4273
E-mail: hr@coughlin.ca 

Pension Administrator, bilingual

Job Summary

The Pension Administrator provides administrative services to Pension Plans in such a way as to enable the smooth operation and administration of the plans. In addition, the Pension Administrator acts as a direct liaison with Trustees, employers, and members, and provides information regarding the operation or procedures to the plan consultants or other company staff as needed.  The Pension Administrator is responsible for daily file processing and pension administration related activities.

Qualifications

The Pension Administrator requires a secondary school diploma and the completion of post-secondary courses in a related field.  1 to 2 years of related work experience in an office environment is expected.

The Pension Administrator must possess:

• Sound knowledge of Microsoft Office and standard office administration procedures.
• Sound knowledge of pension related terminology.
• The ability to extract, interpret, and simplify information from various technical sources.
• Excellent grammatical, spelling, and communication skills in both official languages.
• Superior data entry skills, as well as strong mathematical and reconciliation skills.
• The ability to maintain good public relations, both within and outside the organization.
• Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively.
• The ability to adhere to existing company policies and procedures.
• The ability to use tact and discretion to maintain information in the strictest of confidence.

The ideal candidate would also possess:

• Knowledge of the administration of Pension Benefits and of the particular policies for each of the administered groups.
• Experience processing electronic documents.

The Pension Administrator is responsible to work extended hours as requested or as required to meet the job demands, and must agree to do other duties as assigned by the manager.

How do I apply?

Interested applicants should forward a resume and covering letter stating their salary expectations to hr@coughlin.ca attn: Human Resources Generalist.

Coughlin & Associates Ltd. is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout our selection process. We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Coughlin & Associates Ltd.
466 Tremblay Road
Ottawa, ON   K1G 3R1
Fax: 613-369-4273
E-mail: hr@coughlin.ca