Attn: Claims Processing Update (2021/04/20)

We are pleased to report that we have resumed our normal claims processing turnaround time. As always, our teams continue to work hard to serve you.

 Note: Office Closure

Our Ottawa office is closed to the public until further notice. The drop box located at the front exterior of the building is available for HEALTH & DENTAL CLAIM SUBMISSIONS ONLY. Please ensure all submissions include a fully complete and signed claim form enclosed in an envelope . 

How to Submit a Health or Dental Claim

COVID-19 Update

Thank you for visitng www.coughlin.ca. Please note, that our offices are currently closed to all members and visitors due to the recent events surrounding COVID-19. 

We are committed to continue to provide quality service during this time. Should you require assistance please do not hesitate to send your inquires to our office by email, and a customer service representative will respond to you as soon as possible.  Contact information can be found below.

Ottawa Office

• Claims - ottclaims@coughlin.ca
• Pension - pensionrequests@coughlin.ca
• Disability - disabilityclaims@coughlin.ca
• Health & Welfare Multi-employer Plans - meps@coughlin.ca
• Health & Welfare Single-employer Plans - sepsinquiries@coughlin.ca
• Voluntary Life - vollife@coughlin.ca
• Individual Financial Services - cgagnon@coughlin.ca
• General - info@coughlin.ca

Winnipeg Office

• Claims - winnclaims@coughlin.ca
• Pension - pensionrequestswpg@coughlin.ca
• Disability - wdisablityclaims@coughlin.ca
• Municipal Employee Benefits Plan - pensionrequestsMEBP@coughlin.ca
• Administration - wpgadminrequests@coughlin.ca
• General - winnwebmaster@coughlin.ca

We thank you for your patience and understanding during these unprecedented times.

Last revised February 8, 2021