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About Us

Welcome to Coughlin & Associates Ltd.

About Us

Welcome to Coughlin & Associates Ltd.

About Us

Welcome to Coughlin & Associates Ltd.

Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance, pension, and other benefits.

Coughlin is a full-service benefits consultant and third-party administrator. Our services include:

  • group benefits and pension plan consulting and plan marketing
  • claims adjudication and payment
  • benefits and pension plan administration and correspondence
  • individual financial planning

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions, and public service organizations.

Our Ottawa head office serves clients in Ontario, Quebec, British Columbia, and the Atlantic provinces.

Our Winnipeg office serves clients throughout Manitoba, Saskatchewan, Alberta, and British Columbia.

We look forward to providing Service Beyond Expectations to the members or employees of your organization.

Corporate Mission

Our corporate mission is Service Beyond Expectations

We recognize that you have specific needs for us to address. Together, we identify your objectives. We aspire to achieve outstanding results in every aspect of our service to you. Through our expertise, teamwork, and advanced technology, we strive to exceed your expectations.

Our commitment is to our associates, our clients, their employees or members, their families, and the community.

As associates our commitment is:

to keep the client's best interests in mind, setting aside self-interests

to work together, supporting each other, and drawing on one another's expertise to the advantage of all

to understand the needs of our clients and respond in a caring and professional fashion

to expand our knowledge and perfect our skills

to assume the responsibility of sharing and putting forward creative ideas

As a company our commitment is:

to increase your financial independence and well-being through all stages of life

to use our resources to protect yours

to provide our associates with the environment they require to succeed

to encourage ingenuity and initiative when extraordinary circumstances arise

to ensure that our people are accessible

to provide outstanding service, always

As a leader our commitment is:

to invest our time, effort and other resources to ensure satisfaction

to lead our industry with innovative ways to do more

to deliver swift, accurate results

to growth, through partnership with you

to serve the community with a viable business enterprise that provides employment, contributes to community wellness, and "gives back" through generous support of charitable causes and community events

Community

A proud supporter of community organizations

Coughlin & Associates Ltd. has always played an active role in the communities we serve.

Some of the charitable and community organizations receiving support from Coughlin & Associates Ltd. include:

Boys and Girls Club of Ottawa

The Ottawa Hospital Foundation

CHEO Hospital Foundation

United Way of Ottawa

CIBC Run for the Cure in Winnipeg

We have received numerous awards and achievements over the years, which include:

the Outstanding Philanthropic Small Business Award from the Association of Ottawa Community Fundraising Professionals

the Ottawa Chamber of Commerce's Silver Award for achievement in the community

the Vision Award for human resources practices from the Ottawa Human Resources Professionals' Association

Our commitment to the community and our clients has helped Coughlin & Associates Ltd. to develop close working relationships with many organizations.

We would like to share that commitment with the members and employees of your organization.

When it comes to client management, Coughlin has one, and only one, mission:

to provide Service Beyond Expectations in everything we do.

When it comes to client management, Coughlin has one, and only one, mission: to provide Service Beyond Expectations in everything we do.

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