Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance, pension, and other benefits.
Coughlin is a full-service benefits consultant and third-party administrator. Our services include:
group benefits and pension plan consulting and plan marketing
claims adjudication and payment
benefits and pension plan administration and correspondence
individual financial planning
Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions, and public service organizations.
Our Ottawa head office serves clients in Ontario, Quebec, British Columbia, and the Atlantic provinces.
Our Winnipeg office serves clients throughout Manitoba, Saskatchewan, Alberta, and British Columbia.
We look forward to providing Service Beyond Expectations to the members or employees of your organization.
Corporate Mission
Our corporate mission is Service Beyond Expectations
We recognize that you have specific needs for us to address. Together, we identify your objectives. We aspire to achieve outstanding results in every aspect of our service to you. Through our expertise, teamwork, and advanced technology, we strive to exceed your expectations.
Our commitment is to our associates, our clients, their employees or members, their families, and the community.
As associates our commitment is:
to keep the client's best interests in mind, setting aside self-interests
to work together, supporting each other, and drawing on one another's expertise to the advantage of all
to understand the needs of our clients and respond in a caring and professional fashion
to expand our knowledge and perfect our skills
to assume the responsibility of sharing and putting forward creative ideas
As a company our commitment is:
to increase your financial independence and well-being through all stages of life
to use our resources to protect yours
to provide our associates with the environment they require to succeed
to encourage ingenuity and initiative when extraordinary circumstances arise
to ensure that our people are accessible
to provide outstanding service, always
As a leader our commitment is:
to invest our time, effort and other resources to ensure satisfaction
to lead our industry with innovative ways to do more
to deliver swift, accurate results
to growth, through partnership with you
to serve the community with a viable business enterprise that provides employment, contributes to community wellness, and "gives back" through generous support of charitable causes and community events
Community
A proud supporter of community organizations
Coughlin & Associates Ltd. has always played an active role in the communities we serve.
Some of the charitable and community organizations receiving support from Coughlin & Associates Ltd. include:
Boys and Girls Club of Ottawa
The Ottawa Hospital Foundation
CHEO Hospital Foundation
United Way of Ottawa
CIBC Run for the Cure in Winnipeg
We have received numerous awards and achievements over the years, which include:
the Outstanding Philanthropic Small Business Award from the Association of Ottawa Community Fundraising Professionals
the Ottawa Chamber of Commerce's Silver Award for achievement in the community
the Vision Award for human resources practices from the Ottawa Human Resources Professionals' Association
Our commitment to the community and our clients has helped Coughlin & Associates Ltd. to develop close working relationships with many organizations.
We would like to share that commitment with the members and employees of your organization.
When it comes to client management, Coughlin has one, and only one, mission:
to provide Service Beyond Expectations in everything we do.
When it comes to client management, Coughlin has one, and only one, mission: to provide Service Beyond Expectationsin everything we do.