Corporate Mission

Our corporate mission is Service Beyond Expectations

We recognize that you have specific needs for us to address. Together, we identify your objectives. We aspire to achieve outstanding results in every aspect of our service to you. Through our expertise, teamwork, and advanced technology, we strive to exceed your expectations.

Our commitment is to our associates, our clients, their employees or members, their families, and the community.

Benefits Consulting Services

Providing your organization with the most effective benefits or pension plans for your members or employees.

Group Administration

We make group administration easy by developing and managing group benefits, pension and voluntary life plans for both single employer and multi-employer groups.

Claims Administration and Processing

Providing industry-leading claims adjudication services in the processing of dental, medical, life insurance and short and long-term disability claims in the most efficient manner possible.

Individual Financial Servies

Offering complimentary financial counselling to our clients’ individual members and employees.

Benefits Consulting Services

Providing your organization with the most effective benefits or pension plans for your members or employees.

Group Administration

We make group administration easy by developing and managing group benefits, pension and voluntary life plans for both single employer and multi-employer groups.

Claims Administration and Processing

Providing industry-leading claims adjudication services in the processing of dental, medical, life insurance and short and long-term disability claims in the most efficient manner possible.

Individual Financial Servies

Offering complimentary financial counselling to our clients’ individual members and employees.

As associates our commitment is:

to keep the client's best interests in mind, setting aside self-interests

to work together, supporting each other, and drawing on one another's expertise to the advantage of all

to understand the needs of our clients and respond in a caring and professional fashion

to expand our knowledge and perfect our skills

to assume the responsibility of sharing and putting forward creative ideas

As a company our commitment is:

to increase your financial independence and well-being through all stages of life

to use our resources to protect yours

to provide our associates with the environment they require to succeed

to encourage ingenuity and initiative when extraordinary circumstances arise

to ensure that our people are accessible

to provide outstanding service, always

As a leader our commitment is:

to invest our time, effort and other resources to ensure satisfaction

to lead our industry with innovative ways to do more

to deliver swift, accurate results

to growth, through partnership with you

to serve the community with a viable business enterprise that provides employment, contributes to community wellness, and "gives back" through generous support of charitable causes and community events

How to Submit a Health or Dental Claim

Ottawa Office

Claims - [email protected]
Pension - [email protected]
Disability - [email protected]
Health & Welfare Multi-employer Plans - [email protected]
Health & Welfare Single-employer Plans - [email protected]
Voluntary Life - [email protected]
Individual Financial Services - [email protected]
General - [email protected]